In the world of modern business, customer experience is becoming a major enabler of growth and competitive advantage. A massive 80% of businesses now see customer experience as a way to differentiate themselves from their compe...
Digitalisation is having a transformative effect on industrial organizations. The combination of sensorbased data acquisition, wireless communication, and analytics gives engineers new insight into the performance of a broad ra...
Whether you’re new to AWS Cloud services, seeking to update your cloud skills, or exploring a cloud-first strategy for your organization—it’s time to make a plan. Download the complimentary eBook and learn how AWS Training can...
The COVID-19 pandemic accelerated the need for faster digital transformation at the organisation level, as well as urgent development of civic servants’ digital skills across the public sector. A new report from IDC surveying 2...
Find out all you need to know about remote access In the industrial sector, after-sales engineers and technicians must regularly travel to factories to service machines and various pieces of equipment. Wouldn't it be wonderful...
Tax Reporting Insights on TRACE as SDS Whitepaper: SDS in conversation with European tax experts from Deloitte, BNP, BNY Mellon.
Escape from manual document processing and find freedom in a machine learning solution. Work more efficiently with intelligent document processing. Read the eBook Set Your Document Data Free to learn how you can use machine l...
It’s time to leave behind the challenges of legacy contact centers—long wait times, misdirected calls, and resolution delays. Instead, deploy the power of machine learning and give customers the solutions they need. Read the e...
Personalizing content for a customer online is key to breaking through the noise. Yet brands face challenges that prevent them from providing these seamless, relevant experiences. The result is fractured communications and limi...
Organizations are hungry to use data to grow and improve performance, but enterprises are struggling with search today. Knowledge is key to business insights, and there are hard costs and risks associated with time spent search...