Forrester total economic impact of Red Hat Ansible Tower infographic

Through one customer interview, Forrester concluded that Red Hat Ansible Tower has the following three-year financial impact. ...more

7 characteristics of successful hybrid cloud strategies

According to Gartner, by 2020, 75% of organizations will have deployed a multicloud or hybrid cloud model.  A hybrid cloud environment simplifies digital transformation by providing interoperability, workload portability, and strategic flexibility. By keeping a few proven strategies in mind, you will increase the potential of your cloud solution. A well-planned implementation strategy will help you avoid potential pitfalls including incompatibilities, nonportable solutions, and increased IT security risks. ...more

Hybrid cloud strategy checklist

Private, public, and hybrid cloud computing are gaining popularity as companies seek efficient, cost-effective technology and compute solutions that address their needs in real time. For IT teams, the array of connections, integrations, portability issues, resource options, orchestration, and storage options have increased exponentially—as has the complexity of installing and maintaining cloud environments. But technology alone isn’t enough. A thoughtful, strategic, and detailed approach to cloud deployment is essential for success. ...more

Ten ways to improve IT efficiency with an SOE

In today’s digital businesses, IT organizations are expected to deliver more services at a faster pace than ever before. However, an IT infrastructure built on multiple operating systems creates complexity that can delay provisioning, increase downtime, and create security and compliance risks. ...more

Improving Customer Experience and Revenue Starts With the App Portfolio: European Spotlight

In October 2019, VMware commissioned Forrester Consulting to evaluate executive sentiments about the state of their current application portfolios, their ability to create terrific end-customer experiences, and the connection between the two. This spotlight focuses on the 203 respondents and two interviewees from 13 European countries. ...more

Improving Customer Experience and Revenue Starts With the App Portfolio: European Spotlight

In October 2019, VMware commissioned Forrester Consulting to evaluate executive sentiments about the state of their current application portfolios, their ability to create terrific end-customer experiences, and the connection between the two. This spotlight focuses on the 203 respondents and two interviewees from 13 European countries. ...more

Improving Customer Experience and Revenue Starts With the App Portfolio: European Spotlight

In October 2019, VMware commissioned Forrester Consulting to evaluate executive sentiments about the state of their current application portfolios, their ability to create terrific end-customer experiences, and the connection between the two. This spotlight focuses on the 203 respondents and two interviewees from 13 European countries. ...more

Improving Customer Experience and Revenue Starts With the App Portfolio: European Spotlight

In October 2019, VMware commissioned Forrester Consulting to evaluate executive sentiments about the state of their current application portfolios, their ability to create terrific end-customer experiences, and the connection between the two. This spotlight focuses on the 203 respondents and two interviewees from 13 European countries. ...more

The art of customer-centric artificial intelligence

From robots delivering our groceries to the ability to take a car for a virtual test drive, AI offers seemingly countless, innovative ways to meet growing desire to avoid human or touchscreen contact in the wake of the COVID-19 pandemic. It’s no wonder then that over three-quarters of customers expect to increase the use of touchless interfaces – such as voice assistants and facial recognition and 62% will continue to do so post-COVID. But are organizations doing enough to keep these customers happy? In the latest report from the Capgemini R ...more