Whitepaper archive

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How to become a data driven Retailer

COVID-19 has left many retailers asking how they can get smarter at using data to anticipate consumer needs, drive merchandising decisions, and improve supply chain agility. In this ebook, we share guidance from industry expert...

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What’s Driving Search Abandonment in Online Retail

Today, despite the evolution of modern product discovery and personalized shopper experiences, the impact of search abandonment, including its role in brand loyalty and shopper experience, continues to vex retailers as a top-of...

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VirusTotal Enterprise Faster, more confident, more accurate and more cost-effective security operations

VirusTotal is the world’s richest, most interlinked and closest to real-time crowdsourced malware corpus. By applying to it Google’s planet-scale infrastructure and instant search capabilities, as well as VirusTotal home-grown ...

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Data and AI: How the Cloud is helping manufacturers transform at scale

What is helping manufacturers operate more efficiently and make more informed business decisions? Modernizing factory floor operations, and making the gathering and analysis of operational and enterprise data, easier. However, ...

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6 smart choices that will impact your modern cloud application strategy

We make thousands of decisions every day. Most are minor, but a handful can have a major effect. And for IT leaders like you, these critical choices can make a generational impact on your organization. That’s especially true wh...

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CoachHub E-book: Driving Top Talent Retention in the Automotive Industry

In the dynamic landscape of the automotive industry, innovation reigns supreme. From electric vehicles to autonomous driving, the race for cutting-edge technology and superior performance is unending. And amid this race of adva...

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The State of Work 2023: customer support trends

Discover the latest customer support trends that shaped the landscape in 2023. Our resource provides valuable insights into the state of work, offering a deep dive into customer support dynamics. Gain a comprehensive understand...

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The Slack handbook for exceptional customer service

Delve into the world of exceptional customer service with our insightful handbook. Uncover proven strategies that set the standard for excellence. Explore key insights and practical tips to enhance your customer service approac...

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How 9 businesses boosted productivity, efficiency and financial success with Slack and Salesforce

As economic uncertainty continues to dominate headlines, businesses are searching for ways to do more with less. Productivity, efficiency and cost savings are not just buzzwords, they’re necessities. If companies want to achiev...

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The future of intelligent productivity, powered by Slack AI

Knowledge silos kill companies. There’s data to prove it. In ‘The Crisis of Fractured Organisations’, global research firm Forrester found that the average worker spends 2.4 hours each day looking for the information that they...

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