COVID-19 has left many retailers asking how they can get smarter at using data to anticipate consumer needs, drive merchandising decisions, and improve supply chain agility. In this ebook, we share guidance from industry expert...
Today, despite the evolution of modern product discovery and personalized shopper experiences, the impact of search abandonment, including its role in brand loyalty and shopper experience, continues to vex retailers as a top-of...
VirusTotal is the world’s richest, most interlinked and closest to real-time crowdsourced malware corpus. By applying to it Google’s planet-scale infrastructure and instant search capabilities, as well as VirusTotal home-grown ...
What is helping manufacturers operate more efficiently and make more informed business decisions? Modernizing factory floor operations, and making the gathering and analysis of operational and enterprise data, easier. However, ...
We make thousands of decisions every day. Most are minor, but a handful can have a major effect. And for IT leaders like you, these critical choices can make a generational impact on your organization. That’s especially true wh...
In the dynamic landscape of the automotive industry, innovation reigns supreme. From electric vehicles to autonomous driving, the race for cutting-edge technology and superior performance is unending. And amid this race of adva...
Discover the latest customer support trends that shaped the landscape in 2023. Our resource provides valuable insights into the state of work, offering a deep dive into customer support dynamics. Gain a comprehensive understand...
Delve into the world of exceptional customer service with our insightful handbook. Uncover proven strategies that set the standard for excellence. Explore key insights and practical tips to enhance your customer service approac...
As economic uncertainty continues to dominate headlines, businesses are searching for ways to do more with less. Productivity, efficiency and cost savings are not just buzzwords, they’re necessities. If companies want to achiev...
Knowledge silos kill companies. There’s data to prove it. In ‘The Crisis of Fractured Organisations’, global research firm Forrester found that the average worker spends 2.4 hours each day looking for the information that they...