How to Boost Security Awareness with the Help of Behavioral Metrics Trend or necessity? In this white paper, we give you an insight into the interdependence of information security and behavioral science. Further why it is wo...
The latest threats and security best practices Attackers are always innovating, and technology keeps democratizing cybercrime. More than ever, staying ahead of the evolving threat landscape is key to strengthening resilience t...
Every Pound, Euro or Dollar your business spends is an investment – a chance to grow, a chance to advance, a chance to get and stay ahead. But as policies, priorities, and regulatory requirements shift, guiding those spending d...
Business change of any kind tells us two things. First, businesses inevitably gain an advantage, no matter if the adjustment is severe or minimal. Second, additional changes in how people get things done also emerge ‒ some shor...
The truth is always in the numbers, but it also often hides there – under a few mistakes figures in the mileage logbook, behind missing auditing, or in cash transactions that could or should have been put on a card. And the onl...
In an increasingly digital world, all organizations, across all industries, are susceptible to disruptions resulting in downtime and data loss. Given enough time, it is almost guaranteed that your organization will encounter a ...
Get Ransomware Ready with Zerto Ransomware is one of the most dangerous threats to organizations around the world, and both the threat and the cost of ransomware attacks are continuing to grow. If you are not prepared for an a...
PeerPaper™ Report 2022 Financial services firms need to balance strict security and compliance requirements with mandates for digital transformation and customer expectations for an “always on” business. Data protection, in pa...
Imagine living in a home without modern plumbing or electricity. How many middle-of-the-night trips to the outhouse would it take for you to either renovate or move? The same goes for your contact centre and your customer. Tha...
In this toolkit, we’ll provide you with a framework that you can use to enhance your agent experience while improving the overall effectiveness, and impact of your contact center. Using this toolkit, you can assess your team’s...