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The Slack handbook for exceptional customer service

Delve into the world of exceptional customer service with our insightful handbook. Uncover proven strategies that set the standard for excellence. Explore key insights and practical tips to enhance your customer service approac...

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Transform your sales team’s productivity with Slack

Unlock the secrets to supercharging your sales team's efficiency with our latest whitepaper. Discover how integrating Salesforce with Slack can transform collaboration, streamline communication, and drive unparalleled productiv...

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How 9 businesses boosted productivity, efficiency and financial success with Slack and Salesforce

As economic uncertainty continues to dominate headlines, businesses are searching for ways to do more with less. Productivity, efficiency and cost savings are not just buzzwords, they’re necessities. If companies want to achiev...

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The future of intelligent productivity, powered by Slack AI

Knowledge silos kill companies. There’s data to prove it. In ‘The Crisis of Fractured Organisations’, global research firm Forrester found that the average worker spends 2.4 hours each day looking for the information that they...

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The Total Economic Impact™ Of Slack For Technical Teams

Slack is now our office. What we did face-to-face, we now do in Slack. And in terms of culture, in some ways it’s better than the water cooler or pop-ins – since Slack can be asynchronous, you won’t be interrupting people while...

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Digital transformation: How IT leaders can improve productivity in every department

In today’s turbulent economic conditions, companies everywhere are looking for ways to steer their ships into calmer waters. The practical solution involves charting a course for improving business value in every department, bu...

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State of Work Report ’23 IT trends

The world of work has undergone a seismic shift over the past few years. In 2019, when we last reported on the State of Work, the biggest challenge that sales teams faced was misalignment. Fast-forward to today, and the picture...

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LoopNet: How to Take Advantage of the Latest Tenant & Investor Trends

The way tenants and investors search for commercial space has changed. Throughout their search process, they rely on online resources in addition to the support of a broker. While this shift allows property owners and brokers t...

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CoachHub E-book: Loosing Top Talent

In order to attract and retain top talent, organizations need to shift towards practices that prioritise the employee experience (EX) as much as the customer experience (CX.) What you'll learn: How EX―specifically that of high...

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CoachHub E-book: 2024's Top Workplace Trends

From the rise of remote work to the impacts of digital transformation and the infusion of AI, this eBook guides you through navigating the dynamic challenges and opportunities within the professional sphere. What you'll discov...

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