Archivio whitepaper
Transform your customer service with real-time, white-glove support
Unlock the secrets of exceptional service with our White Glove Service Guide. Dive into proven strategies that redefine customer experiences. Explore key insights and practical tips to implement white glove service effectively....
The State of Work 2023: customer support trends
Discover the latest customer support trends that shaped the landscape in 2023. Our resource provides valuable insights into the state of work, offering a deep dive into customer support dynamics. Gain a comprehensive understand...
The Slack handbook for exceptional customer service
Delve into the world of exceptional customer service with our insightful handbook. Uncover proven strategies that set the standard for excellence. Explore key insights and practical tips to enhance your customer service approac...
Enterprise sales teams use Slack to amplify productivity.
Explore the transformative power of integrating Salesforce with Slack in our latest whitepaper. Discover how enterprise sales teams amplify productivity through seamless collaboration. Gain valuable insights to optimize your sa...
Transform your sales team’s productivity with Slack
Unlock the secrets to supercharging your sales team's efficiency with our latest whitepaper. Discover how integrating Salesforce with Slack can transform collaboration, streamline communication, and drive unparalleled productiv...
3 actionable ways you can add context to documentation
The “why” behind what your team is doing is just as important as the “how.” The “how” is operational, and often lives in documentation. Ask anyone at your company how to submit PTO, and they’ll all probably point you to the s...
Building a Cyber- Resilient Data Recovery Strategy
Building a holistic cybersecurity program can be complex and multifaceted. With threats mounting, cyberattacks, including ransomware, are an ever‑present danger. Organizations who leverage voluntary frameworks, such as the NIST...
Perché pagare un riscatto quando è possibile eseguire un ripristino rapido dei dati aziendali?
Ogni minuto di inattività può tradursi in migliaia di euro di business perso. Quando il ransomware colpisce, si può essere tentati dal pagamento del riscatto, tuttavia ciò non rappresenta la soluzione rapida in cui le organizza...
EXECUTIVE SUMMARY PER L'EUROPA Report sulle tendenze nel ransomware 2023
"Il ransomware è un problema che affligge tutti, sebbene nessuno ne voglia parlare apertamente Abbiamo chiesto a 350 leader IT appartenenti a organizzazioni di ogni dimensione di confidarsi e raccontare come è stato sopravviver...
7 best practice per il ripristino dal ransomware
"Ecco perché leggere questo white paper sulle sette best practice per il ransomware è così importante per la tua organizzazione. Scaricalo per scoprire: • Perché le organizzazioni devono fare del ripristino una priorità. • Il ...