Archives livres blancs
The Total Economic Impact™ Of Slack For Sales Teams
Slack commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study and examine the potential return on investment (ROI) enterprises may realise by deploying Slack for sales team users. The purpose of this...
Repenser le service client
L’année 2020 a connu de nombreux bouleversements, qui vont changer nos méthodes de travail à long terme. Pour chaque entreprise, ces événements sont l’occasion de repenser l’organisation du travail, en combinant les meilleurs...
Reinventing customer service
The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organisation to embrace better ways of working—approaches that combine the best of what we had before with the new...
Total Economic Impact™ de Slack pour les équipes d’assistance
Slack a chargé Forrester Consulting de conduire une étude de l’impact économique global (Total Economic ImpactTM, TEI) afin d’examiner le retour sur investissement (ROI) potentiel que les entreprises peuvent dégager en déployan...
The Total Economic Impact™ Of Slack For Service Teams
Slack commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study and examine the potential return on investment (ROI) enterprises may realise by deploying Slack for their service teams. The purpose of t...
Travailler à domicile en toute sécurité
Comment se prémunir des risques liés au télétravail et quelques conseils pour le télétravail au quotidien Une main-d'œuvre plus nomade a entraîné une augmentation de l'utilisation du cloud, de l'utilisation du Wi-Fi non sécuri...
CLOUD SECURITY REPORT
Organizations continue to shift workloads to the cloud at a rapid pace to achieve faster time to market, increased responsiveness, and cost reductions. With the majority of organizations expected to have more than half their wo...
Three Key Reasons to Leave Your Legacy Citrix Environment Behind
Move beyond legacy with VMware’s modern platform, built for simplicity and speed. See how VMware helps forward thinking organizations prepare for the future of work. Download the ebook to understand how VMware is uniquely pos...
Building Ransomware Resilience
Ransomware has become a popular weapon in the hands of malicious actors who try to harm governments, businesses, and individuals daily. A cybersecurity mesh platform approach to security operations will improve operational eff...
Ransomware Risks and Recommendations
Threat actors continue to pound away at organizations with a variety of new and previously seen ransomware strains, often leaving a trail of destruction in their wake.” The U.S. Treasury says ransomware payouts in 2021 could to...