Smart homes are no longer a technology of the future. They’re here today, enabled by a wide variety of 
devices and services that consumers are embracing 
in growing numbers.

And that’s bringing big changes—and challenges—for Communications Service Providers (CSPs) that have long offered standard, subscription-based bundles of voice, video, and data services to their customers.

Smart home technologies depend on access to fast, ubiquitous, and reliable connectivity. If CSPs can deliver 
 this and build on that foundation with new digital a ...

We looked at the total cost of ownership for Plume’s Consumer Experience Management (CEM) Platform to help Communications Service Providers understand the benefit of transforming from legacy solutions to Plume‘s agile, cloud-based services delivery platform.

Do more with Plume. Plume helps CSPs improve service, reduce operating expenses, 
 and increase their capability to upgrade and deploy new services. ...

Plume’s Consumer Experience Management (CEM) Platform transforms Communications Service Providers (CSPs) from hardware-, firmware- and TR-069-driven, disparate services ecosystems to agile, cloud-based services delivery platforms, ultimately accelerating CSPs’ end-to-end services delivery to their customers.

Widescale deployment and adoption of 
 the CEM Platform increases ARPU, lowers OPEX costs, and increases customer longevity through reduction of churn. 
To better understand the benefits and costs associated with a cloud-based CEM system ...

Following a few years of anticipation, WiFi 6 is making its way to homes and other connected places. The industry views WiFi 6 as a transformative technology that will be one of the leading trends of the 21st century and will drastically change the consumer experience. Market adoption began in earnest in 2020, and analysts and industry experts expect to see a brisk pace of growth.



Indeed, WiFi 6 brings many exciting improvements to a technology that's now two decades old. Its new features and capabilities are designed to provide advancemen ...

Connectivity is essential to the modern home. But consumers want more than reliable WiFi. They expect not only high-quality network performance but also personalised, rich services. And they want these services delivered quickly and seamlessly.

As the smart home transforms and the home network becomes more intelligent—and more congested—Original Design Manufacturers (ODMs) 
and Communications Services Providers (CSPs) need to be nimble when delivering new capabilities and services at scale.

OpenSyncTM, a silicon-to-cloud, open-source fram ...