Anyone who works with external partners will stress the importance of face time. From creative agencies hunkering down at a company’s headquarters for a week of brainstorming to salespeople stopping by their customers’ offices, these interactions are a staple of business as usual ... and business in 2020 is anything but usual.
How do you move work and relationships forward when these types of meetings are no longer possible? More than 32,000 Slack customers rely on shared channels to bridge those in-person gaps. A shared channel allows separate organizations to collaborate in Slack as easily and productively as they do internally. They offer a direct line to clients, agencies, consultants and customers.
Once a shared channel is linked between organizations, work on projects can continue in one place for all to see. Members of the channel from either side can join the conversation as needed and scroll through the channel history to see past discussions and decisions. Ready to give shared channels a try? The tips below will help your teams work together just as closely as they would in person.
View WhitepaperBack in 2009, we were a small team of software engineers, building a massive multiplayer game called Glitch.
We started using Internet Relay Chat (remember IRC?) to keep everyone on the same page. As work on the game progressed, we kept wishing our IRC channel could do more than just basic communication. So we found ourselves tweaking it, adding to it and hacking new ways to get things done faster.
Well, the game flopped, so we decided to focus on this new collaboration thing we’d developed.
That was a good call. Because, we ended up w ...
You may have heard Slack’s origin story: It began life as an internal tool that helped a games development company collaborate better.
Fast forward to today, and Slack is used by teams all over the world—and all over the enterprise, from marketing and sales to HR to customer support, not to mention engineering teams.
It’s a collaboration hub that brings together people, data and applications. And it’s highly adaptive, flexing to suit the structures and working styles of all kinds of teams. ...
To realize the full potential of AI-powered automation, businesses need to consistently utilize proven automation software and apply best practices across all workflows—from creating faster, digital customer experiences to optimizing internal processes.
IBM Cloud Pak ® for Business Automation provides a modular set of integrated software, built for any hybrid cloud, that’s designed to quickly solve your toughest operational challenges.
Download the solution brief and let IBM guide you. ...
Centralized traditional architectures can’t keep up with the speed and volume of integrations required for digital transformation. Solve this problem by using an agile integration strategy paired with a hybrid platform.
With a single platform for all integration patterns and capabilities, you can integrate within hybrid multicloud environments, drive speed and application development efficiency while lowering costs, and balance traditional and modern integration requirements.
Download now the Modern Integration Field Guide to find out m ...
The most important feature of an AIOps solution is its ability to predict future anomalies or outages before they have an impact on the business.
IBM Cloud Pak for Watson AIOps enables customers to accelerate incident management, diagnosis, and resolution by using AI, natural language processing, and other advanced technologies. IBM Cloud Pak for Watson AIOps address the core functions and capabilities critical to an AIOps solution, particularly in its ability to identify anomalies across data silos.
Download the Hurwitz paper now to g ...
Many large enterprises have invested heavily in automating their business processes in complex IT...