The Road to Recovery – Growing Your Business in China
The COVID-19 pandemic has triggered a major slowdown in the global economy. However, China is recovering faster than many countries and is predicted to register growth in 2020 while other major economies continue to battle the virus and are sliding into recession. The key to China's recovery is its use of technology to overcome social distancing requirements, which have forced many social and economic activities to go online.
The lesson from the China story is that despite the gloom and doom brought about by COVID-19, many new business prospects are also emerging. Companies should maintain a positive mindset; foster remote working capabilities and habits; and enhance online marketing and customer services. They should build robust partnerships with a strategic vision, and push on
with their digital transformation (DX) agenda to tap new opportunities arising from the accelerated demand for digital services.
Companies will face new, more daunting challenges from the massive changes taking place in the aftermath of COVID-19. Digital-first will be at the core of business transformation as the digital economy progresses, and companies can deliver greater value by adopting digital-first business models that enable ultra-fast speed, ultrahigh scale, and ultra-wide connections.
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The Total Economic Impact™ Of The IBM Automation Platform For Digital Business
IBM commissioned Forrester Consulting to examine the potential ROI enterprises may realize by implementing the IBM Automation Platform for Digital Business. The purpose of this Total Economic Impact (TEI) study is to provide readers with a framework to evaluate the potential financial impact of the IBM Automation Platform for Digital Business on their organizations.
Cost Savings And Business Benefits Enabled By IBM’s Automation Platform. ...
The New Remote Work Era: Trends in the Distributed Workforce
Thanks to improvements in digital workspace technology over the past several years, distributed workforces—with all their benefits—became an increasingly viable option for businesses. But despite the promise of cost savings, business agility, and employee flexibility, leadership inertia and fears thwarted most widespread attempts at this paradigm shift.
Would employees stay on task outside a physical office space? Would company culture survive? As we’ve come to see, these fears—while understandable—were unwarranted.
With an accelerated cr ...
The Total Economic ImpactTM Of Slack For Technical Teams
Slack commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) companies may realize by deploying Slack Plus or Slack Grid. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Slack on their organizations.
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Navigating the Disruption of Work - The 5 major Accelerations Happening Right Now
One of the many shocking things about a pandemic is how quickly the unimaginable becomes the inevitable.
In less than 72 hours, even the world’s most traditional companies transitioned from office-based to working from home. Everyone could see that the word “work” was about to be redefined.
The transition was head-spinning. In those first hours, days and weeks, companies across every industry stepped through what looked like a playbook (if only a pandemic playbook existed).
They moved, in sequence, from “keeping the lights on” to imagi ...
How Zendesk uses slack - manage incidents and stay ahead of risk
When technology is the core of your business, managing risk is a 24/7 concern.
There are the big, infrastructural risks, like a complete outage of a cloud region. There are the bugs that might slip through and impact the customer experience. There’s the risk your data might be leaked, stolen or otherwise compromised.
And for platform companies like Zendesk, there’s also the risk of fraud and abuse. Spammers using the platform to send mass unwanted emails. Brand impersonators, intent on spear phishing. Scammers using Talk, Zendesk’s call c ...
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The State of Remote Working
Prior to COVID-19, most organizations had remote work capabilities in place. But, the pandemic...