The Power of Global Mobile Customer Engagement in Retail Services
Mobile communications technology is influencing fundamental changes in the way that many retail organisations operate. The adoption of mobile technology as an integral part of the retail business model and is fundamental for the survival of many retail organisations. In recent years the introduction of a range of multi-featured Smartphone and Tablet devices, together with an increase in mobile usage by shoppers, makes the lack of a mobile strategy a significant risk for retailers.
Retailers who are actively embracing the use of mobile technology can gain a significant competitive advantage over the coming years. According to research conducted by analyst house Ovum, in their ICT Enterprise Insights 2018/19 – ICT Drivers and Technology survey, retail customers want to be able to navigate the numerous retail channels they engage with, connect with brands from any device, and have a seamless experience, whether they shop online or in physical stores.
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Improve engagement and amplify loyalty
Digital has changed everything. If you want to survive, you need to transform too. Leading global analyst firm Deloitte says that CIOs are “uniquely positioned to spearhead digital initiatives, build IT capabilities, and enhance competencies to meet current business priorities”. By following the steps, you can begin to transform. And in doing so, you can open a realm of opportunity – working in new and innovative ways to differentiate yourself, like Uber and Airbnb have done in their spaces. ...
Get Productive. Get Efficient. Get Ahead.
The advance of technology is forcing organisations like yours to adapt. Perhaps you’ve already begun to do so, or maybe you’re at the beginning of your journey. Either way, you must evolve to simply get by, and do so effectively to thrive.
It might sound like a frightening prospect, but the truth is, digital is also opening doors to new and exciting opportunities and means of differentiation.
Now is your chance to improve agility and responsiveness, scale as quickly as your business demands, and improve your company’s IT security and comp ...
Discover B2B-Potential on the digital marketplace
E-commerce is also becoming more and more important in B2B. Online marketplaces in particular offer retailers ideal opportunities to sell their products and services to new customers.
In this white paper, you will learn what opportunities this offers for companies and how B2C and B2B marketplaces differ from each other. ...
How to optimize and digitize the INTERNAL PROCESSES of your identity management
KYC (Know Your Customer) is an important part of compliance management in many industries, including banking, rental, notaries and gaming.
Clearly and securely establishing the identity of customers is a key element of the legally required KYC principle to prevent fraud and money laundering and protect their businesses from harm. However, reliable verification of customer identity is time-consuming and cost-intensive.
We want to help you with this process: our flexibly customizable hardware and software solutions help you quickly and accu ...
Solar Park Management: Optimizing your photovoltaic system
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Transfer 90% of your existing planning to new solar projects
Get time savings of 50% when starting up your solar park with Plug and Play
Save more than 40% on operating and maintenance costs ...