5 Erfolgsfaktoren zur zukunftssicheren Auswahl Ihrer CRM-Lösung
Wer sich mit der Einführung eines datenbasier ...more
Erfahren Sie auf 16 Seiten, warum die richtige Luftfeuchte vor Viren schützt, die Leistung steigert und gleich ...more
PeerPaper™-Bericht 2022
Finanzdienstleister müssen strenge Sicherheits- und Compliance Anforderungen mit den ...more
DELIVERING ENHANCED MEETING EXPERIENCES
Between March and June 2020 alone, Microsoft reported growth of 894% in the number of people using Microsoft Teams. Today the platform has more than 270 million active users. 91% of Fortune 100 companies use Microsoft Teams as their default messaging platform. With three-quarters of companies in some countries now offering remote working as an option, it’s becoming evident that, in many cases ‘good enough for 2020’ just won’t do any more. 75% of employees say they want remote working to continue. But 70% also say they’re now attending more me ...more
THE MODERN MEETING ENVIRONMENT
Work patterns have changed forever and modern working, with people able to work from a variety of locations, is here to stay. Many of us have become used to working remotely and collaborating via video and instant messaging. We’ve remained productive, but perhaps at the cost of losing some of the natural, personal interactions that make working in a team so enjoyable. Occasional technical glitches can sometimes dampen the experience and the pressure to be always available can be overwhelming. Flexible working needs to be supported with modern ...more
The Total Economic Impact™ Of Sprinklr Social
Social media helps brands strengthen relationships at every stage of the customer lifecycle. It has fast become a cornerstone of marketing strategies as firms continue to invest heavily in social media to engage with new and existing customers. However, the social media landscape has become increasingly fragmented, driven by technological advancements in new platforms and shifts in consumer preferences. Hence, organizations need advanced solutions that can orchestrate a diversified social media strategy to address distinct audience needs across ...more
The Total Economic Impact™Of Sprinklr Service
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. Sprinklr Service’s unified capabilities powered by AI across Self-Service, Contact Center Automation & Intelligence, and Agent Productivity opens a never-before opportunity for the customer service function to be the strategic differentiator for the brand. A ...more
Make Compliant Customer-Centricity a Reality for Your Financial Services Business
This white paper explores the importance of embracing a digital-first strategy for growth, followed by an in-depth discussion of how AI insights can give financial services businesses a competitive edge through strategic insight and effective segmentation and targeting. Next, the paper delves into how personalized marketing and digital sales can accelerate digital transformation, with a focus on advertising, engagement and conversion. The subsequent sections highlight the importance of providing a frictionless omnichannel experience throughou ...moreNeuigkeiten-Feed