Whitepaper-Archiv
Successful WiFi 6 Deployment to Customer Homes: A service provider’s guide to intelligently controlling and optimizing the WiFi 6 home network
Following a few years of anticipation, WiFi 6 is making its way to homes and other connected places. The industry views WiFi 6 as a transformative technology that will be one of the leading trends of the 21st century and will d...
OpenSync: A Brand-Agnostic Delivery Framework for the Modern Connected Home
Connectivity is essential to the modern home. But consumers want more than reliable WiFi. They expect not only high-quality network performance but also personalised, rich services. And they want these services delivered quickl...
The Plume advantage: putting the Adapt in adaptive WiFi
WiFi is the predominant way we connect to the internet and access our mobile and digital lives. Residential customer experience is directly proportional to the speed and reliability of the WiFi connection, and the mobility of d...
Plume’s intuitive solution provides a game-changing experience for MCTV customers
As a company that prides itself on its high-touch customer service, MCTV was concerned about the volume of customer concerns related to poor WiFi signal and equipment issues. MCTV was determined to create a better user experien...
The Smart Home Report 2019: How Optimisation, Security, and Personalisation are Shaping Smart Home 2.0
First came the connected home. Next came Smart Home 1.0, as consumers began came Smart Home 1.0, as consumers began to adopt, use, and become accustomed to connected smart devices. We are now on the verge of Smart Home 2.0, a...
CSPs can secure their profitability in 2021 by utilising the power of Wi-Fi 6 for smart homes
Smart homes are evolving. So should you. With the explosion of devices, data demands, and security risks, today's smart homes need Adapt.TM Part of our HomePassTM suite of services, Adapt is a cloud-coordinated system that off...
So lösen Sie 4 häufige Herausforderungen im Kundenservice mit Social Media Messaging
SOCIAL MEDIA MESSAGING HAT IN DEN LETZTEN Jahren stark an Zulauf gewonnen und die Interaktion von Menschen mit Marken vollständig verändert. Da aufgrund der Pandemie soziale wie geschäftliche Interaktionen bevorzugt in digital...
5 Schritte zur Stärkung Ihrer Marke durch Social-Media-Kundenservice
Verspricht Ihr Unternehmen, dass „Kunden an erster Stelle stehen“? Gut, so sollte es auch sein. Diesen Anspruch erheben allerdings viele Unternehmen für sich. Um tatsächlich zu einer kundenzentrierten Marke zu werden, reicht e...
Begeistern Sie Ihre Kunden mit reibungslosen und skalierbaren Konversationen
DIE ERWARTUNGEN HEUTIGER KUNDEN AN DIGITALE Erlebnisse sind enorm. Es spielt dabei keine Rolle, ob sie Informationen suchen, neue Produkte kaufen wollen oder Hilfe benötigen – sie erwarten sofortigen Zugang und personalisierte...
Migrate Windows workloads to AWS
AWS is the proven, reliable, and secure cloud for Windows workloads. Benefit from lower costs while achieving greater performance, reliability, and security. Set your migration journey in motion to transform your business, mode...