Bisher musste bei Anfragen von Remote Worker an den Service-Desk, z.B. wenn es um Problembehandlungen auf Clients ging, die sich außerhalb des Corporate Networks befanden, zwingend eine Remote Verbindung wie z.b. VPN genutzt we...
Cloud provides the opportunity for agencies to leverage new technology and services to achieve their business outcomes. A series of strategic principles have been defined to guide agencies in making the right decisions and cons...
Wie digitalisierte Prozesse die Planungsqualität erhöhen Kurzfristige Änderungswünsche, fix terminierte Liefertermine, Störungen an Maschinen und Anlagen, mangelnde Verfügbarkeit qualifizierter Mitarbeiter, unerwartet langsame...
Mit unserem umfassenden Verständnis der Anforderungen von Professional Services Unternehmen können wir Ihren Mitarbeitern dabei helfen, smarter und effizienter zu arbeiten. Das verschafft Ihren Projekt und Beratungsteams mehr Z...
Service Performance Insight have just released their 2021 edition of the Professional Services Maturity Benchmark. They explore how the industry has performed as it returns to growth following 2020 – with revenues increasing 2...
In this eBook we explore key findings relating to client relationship management and service execution – the two most important pillars of SPI’s Maturity Model. And how you can understand their drivers to help your business per...
Across industries, organizations depend on applications to engage customers, partners, and employees and achieve business goals. Most operate a mix of custom-developed and commercially available applications that direct both in...
Die Zukunft der geschäftlichen Innovation wird mit Kubernetes in der Cloud gebaut. Diese Technologie bietet unbegrenzte Möglichkeiten für die Transformation unserer Arbeits- und Lebensweisen – von den mobilen Streaming-Diensten...
The Metaverse: What is it? Are there any real opportunities or is it all just hype? In this talk, Anna Collard, SVP Content Strategy and Evangelist for KnowBe4, will delve in to this new virtual world and the security risks tha...
Traditional cybersecurity awareness efforts were based on the belief that information would lead to action. However, awareness, by itself, doesn’t automatically result in secure behaviour. Learn how you can go about Improving...