For many organisations, there's a simple driver behind the implementation of an automated spend management programme - to improve efficiency and effectiveness. But improving efficiency and effectiveness isn't a 'done once' acti...
The SAP Concur organisation and IDC introduce a new Travel and Expense (T&E) Maturity Model, which helps large organisations to assess their T&E program maturity. The program maturity model discusses T&E application...
BARC er et uafhængigt markedsanalysefirma, der har udarbejdet et dybde-gående studie af, hvordan planlægning vil se ud i fremtiden i takt med at verden forandrer sig. Deres studie undersøger, hvad moderne planlægning og forecas...
Lær, hvordan servicevirksomheder kan implementere ny automatiseringsteknologi for at imødekomme nye kunders forventninger, levere bedre forretningsresultater og muliggøre større personaleydelse og produktivitet. Servicevirksomh...
Slack is now our office. What we did face-to-face, we now do in Slack. And in terms of culture, in some ways it’s better than the water cooler or pop-ins – since Slack can be asynchronous, you won’t be interrupting people while...
Software engineering teams were often among the best placed to adjust to 2020’s shift to working from home (WFH). While colleagues in other parts of the enterprise had to get to grips fast with remote collaboration and asynchro...
The digital world is open 24/7. So it follows that digital consumers expect IT and customer service to keep the same hours. These exceedingly high expectations mean that no issue is too small or common to frustrate customers, f...
Employee experience (EX) was already a hot topic for many businesses and organisations before the pandemic. After all, what’s more important than attracting and keeping top talent? During lockdown, EX challenges became a C-suit...
Organizations today are faced with an increasingly dynamic world, and their ability to thrive will depend on their ability to adapt and be flexible. Yet the need to plan and forecast with a degree of certainty is still a challe...
Constellationin raportin mukaan COVID-19:n vaikutukset asiantuntijapalveluorganisaatioihin (PSO:t) muuttavat koko alaa. Raportti kertoo, miten organisaatiot voivat käyttää oppejaan ja kasvaa jatkossa virtaviivaisemmiksi ja inn...