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CRITICAL CHANNELS OF CHOICE
Research can be funny. It can point to big trends and changes, making a single point feel disruptive and potentially cataclysmic. A study reported in numerous retail trade publications noted that some 70 percent of Millennials...
How messenger services improve your customer service and increase process quality
In this “how to” guide you will learn which factors define good customer service. Additionally, we leverage real-time, relevant market data that proves the use of messenger services is critical for customer communication and sh...
VMware Report: Why VMware is Investing in Digital Experiences for Its Employees
Creating digital experiences that put employees first is no small task. From being able to find the right information at the right time, to collaborating with peers, to taking action in the moment, digital experiences make a bi...
Kubernetes Demystified: What CIOs Need to Kow About the Fastest Growing Open-source Project in the World
The industry is moving fast, and all signs point to a growing trend in cloud-native technologies that boost enterprise agility, experimentation, and innovation in response to a rapidly changing business environment. Regardless ...
The AI Honeymoon Is Over
CIO expectations for artificial intelligence are high, but success in this arena has proven elusive for most. In this executive brief, we explore the enthusiasm for AI—specifically machine learning—while highlighting key infras...
IDC: Accelerating Your Digital Business Strategy: Three Strategic Priorities for Today's CIO
The average tenure of a CIO in large organizations is short and it’s a challenge to make a significant impact during that time. What can CIOs expect to accomplish in that period of time and what challenges do they face in that ...
Working From Home Tools and Solutions
Our leading B2B data ecosystem, B2B IQ, has evidenced a huge rise in demand from thousands of companies across the world, for tools and solutions that enable ‘work from home’ conditions, in line with what your business offers. ...
Putting a spotlight on cyber security
Geopolitical risks and the impact of COVID-19 have put security technology at the top of every business leader’s agenda as the world rapidly responds to the threat. Manoj Bhatt, Head of Cyber Security Advisory and Consulting at...
Business Continuity, Flexible Working and Adaptive Infrastructure: Five Actions for When the Economy Reopens Following COVID-19
Nearly two-thirds of respondents (IT and business leaders) believe COVID-19 has changed their organisation forever. The sentiment is even across Asia, Europe and the US markets. Nearly 80 per cent of respondents have some emplo...
3 Ways That Utilities Are Driving Engineering Efficiencies and Mitigating Risk
With more data to manage than ever, utilities need an engineering information management system that will provide swift access to design records, reliable exchanges with contractors, and rapid reporting for audits. There is a ...