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The Role of Technology in Adopting BEPS 2.0

If your organization has not yet begun planning for the adoption of BEPS 2.0, now is the time to get started. BEPS 2.0 will introduce substantial new complexities into the tax forecasting and reporting processes, potentially wi...

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Complex Tax Calculations With a Single Source of Truth: Increase Agility With Longview Tax and Reduce Risk

Tax reporting isn’t as simple as it used to be. Global headwinds are encouraging corporations to pay their fair share of taxes. On top of this, multinational enterprises (MNEs) that operate in multiple jurisdictions must deal w...

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Year-End Reporting: Unlock Efficiency with Automation

89% CFOs are dissatisfied with their current tools. Broken workflows and bottlenecks can go unnoticed, causing long-term issues. The default "copy-paste" into Excel is error-prone and inefficient. Built-in tools often struggle...

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Nine Key Factors to Consider When Evaluating Enterprise Tax Software

Are you under pressure to close your books faster, but the lack of integration with finance systems means you cannot start your tax reporting and provision until the finance data is complete? Do your current workflows take too...

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Secrets Scanning Checklist

Developers and DevOps teams need readily available credentials so that they have the access they need to do their jobs. But if those credentials are not locked down, that can lead to the wrong people gaining unauthorized access...

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Profel remains firmly in control - despite the growing number of tickets

In the Profel Group, every element of the IT landscape revolves around production. For the manufacturer of doors, windows and aluminium profiles, it is essential that the machines in the factories operate reliably at all times....

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Premier Foods speeds up ticket resolution by 50% with Freshservice

Premier Foods is one of the UK's biggest food manufacturing companies and employs over 4,000 people at 15 sites across Britain. The company is dedicated to making products from quality ingredients and sources them from British ...

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An 11-step guide to boost customer service with Al-powered automation

According to Finances Online, 91% of customers who receive poor customer service leave without warning, and 47% of them switch brands. Swift support and seamless experiences are critical to keeping your customers happy, making ...

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How to use AI to scale personalized customer service

Customers today want everything, everywhere, all at once-and the resolutions have to be fast, customized, and contextual. Personalized customer experiences are key to winning and delighting customers. Gartner confirms customers...

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Unify campus services with right-sized ITSM

University IT teams providing service management are expected to do more with fewer resources. According to Fresh service Service Management Benchmark Report 2023, university IT teams take the longest time (Average Resolution T...

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