Whitepaper archive
7 ways machine learning solves business problems
Move beyond the hype and discover the tangible benefits of machine learning. In this eBook, we have outlined seven leading use cases where businesses have successfully applied machine learning to achieve fast, efficient, and me...
Drive Business Growth with Personalization
Personalizing content for a customer online is key to breaking through the noise. Yet brands face challenges that prevent them from providing these seamless, relevant experiences. The result is fractured communications and limi...
The Promise of the Circular Economy
Sustainability is an ever-growing goal for businesses around the world, driven by consumer demand, government regulations, and a genuine desire to make improvements to a wasteful system. Readers of this whitepaper will gain an...
Webinar Customer Experience and Lifecycle Management with Cisco
Watch this webinar to find out: The advantages of a CX engagement The value of a Customer Success Plan to achieve your enterprise business outcomes The evolution of Lifecycle Services
Transition to Subscription
For years, companies and consumers alike have embraced subscription‐based models. The message has been clear: why own when you can rent? This model has pervaded enterprise and consumer applications, driving software‐as‐a‐servic...
Orange Asset Lifecycle Management
Orange's Asset Management service delivers an accurate inventory of the customer-owned assets (equipment, licenses, subscriptions, maintenance contracts) with all associated insights to help enterprises manage/optimize their IT...
Provisioning PSTN Voice Access with Orange
Watch this video to find out: How to migrate from a UC Platform to another in just a few clicks How to manage and order the self care portal How to do partial or full migrations at your own pace
Managing Regulatory Complexity While Transitioning to UCaaS and CCaaS
(UCaaS) subscribership increased from 27% in 2019 to 41% in 2020 and continues to grow. The global Contact Center as a Service (CCaaS) market is also on the upswing, expected to reach a compound annual growth rate (CAGR) of mor...
Navigating Your Journey to the Cloud for Collaboration
Almost overnight, enterprises worldwide equipped workers with collaboration tools to work at home. Today, MIT says nearly half of workers are working from home. As a result, Gartner predicts the global web conferencing market t...
SASE: The Digital Business Enabler for Your Workforce
SASE is a challenging, far‐reaching initiative. The market is still catching up to these ideas as vendors struggle to offer the breadth and depth of solutions necessary to support this model. While we wait for better support f...