Whitepaper archive
IDC Partnership Spotlight : modernisation des centres de données (document en langue anglaise)
Les organisations informatiques adoptent des initiatives de modernisation des centres de données dans le cadre de leurs stratégies d'exploitation de cloud hybride et de transformation numérique. Avec un hyperfocus sur la résili...
Partnership Spotlight by IDC: Datacenter Modernization
IT organizations are embracing datacenter modernization initiatives as part of their hybrid cloud operating and digital transformation strategies. With a hyperfocus on business resiliency, faster time to insights, business valu...
Confidently accelerate your digital transformations with the Lenovo and AMD advantage
IT infrastructure has undergone rapid and profound changes over the past 20 years. It is now poised to help transform nearly every industry. At this stage, the greatest impediment is the need for better architectures that show ...
Erfolgreiche Zusammenarbeit mit Atlas Copco
Erfahren Sie, wie die Atlas Copco Group mit Hilfe von CoachHub die Entwicklung und das lebenslange Lernen ihrer Mitarbeiter fördert und welche tiefgreifenden Auswirkungen das digitale Coaching in ihrem globalen Unternehmen hat.
4 Trends in Travel and Expense Management
No one knows exactly what’s next, but there’s a way to be ready for whatever the future holds. As costs rise, budgets shrink, and the business climate keeps changing, it becomes more and more important to make every spending m...
Freshdesk Customer Service Benchmark Report
In this edition of the Freshdesk Customer Service Benchmark Report, we bring you the benchmarks for key helpdesk metrics in customer service. We will talk about how our customers use time-tested helpdesk software capabilities t...
Freshdesk Customer Service Benchmark Report
In this edition of the Freshdesk Customer Service Benchmark Report, we bring you the benchmarks for key helpdesk metrics in customer service. We will talk about how our customers use time-tested helpdesk software capabilities t...
Freshchat Conversational Support Benchmark Report 2023
Did you know? 35.14% of B2C businesses that use Freshchat say that easy access to support is the most defining factor of a great customer experience. Today, customers have unprecedented access to information — from experts and ...
Freshchat Conversational Support Benchmark Report 2023
Did you know? 35.14% of B2C businesses that use Freshchat say that easy access to support is the most defining factor of a great customer experience. Today, customers have unprecedented access to information — from experts and ...
Trainline engineers a seamless customer support with Freshdeck and Freshchat
After implementing Freshworks suite of solutions, Trainline has noted improvements in their business fueled by various capabilities of the Freshworks eco system. These include: Increased customer satisfaction Higher deflec...