Arquivo de Documentos Técnicos

As economic uncertainty continues to dominate headlines, businesses are searching for ways to do more with less. Productivity, efficiency and cost savings are not just buzzwords, they’re necessities. If companies want to achiev...

Knowledge silos kill companies. There’s data to prove it. In ‘The Crisis of Fractured Organisations’, global research firm Forrester found that the average worker spends 2.4 hours each day looking for the information that they...

Slack is now our office. What we did face-to-face, we now do in Slack. And in terms of culture, in some ways it’s better than the water cooler or pop-ins – since Slack can be asynchronous, you won’t be interrupting people while...

In today’s turbulent economic conditions, companies everywhere are looking for ways to steer their ships into calmer waters. The practical solution involves charting a course for improving business value in every department, bu...

The world of work has undergone a seismic shift over the past few years. In 2019, when we last reported on the State of Work, the biggest challenge that sales teams faced was misalignment. Fast-forward to today, and the picture...

The way tenants and investors search for commercial space has changed. Throughout their search process, they rely on online resources in addition to the support of a broker. While this shift allows property owners and brokers t...

In order to attract and retain top talent, organizations need to shift towards practices that prioritise the employee experience (EX) as much as the customer experience (CX.) What you'll learn: How EX―specifically that of high...

From the rise of remote work to the impacts of digital transformation and the infusion of AI, this eBook guides you through navigating the dynamic challenges and opportunities within the professional sphere. What you'll discov...

Freshservice for modern manufacturers The advent of Industry 4.0 and the economic uncertainty have introduced new complexities to manufacturers' IT environment. Obsolete systems and insufficient automation impede digital transf...