Whitepaper-archief

The digital world is open 24/7. So it follows that digital consumers expect IT and customer service to keep the same hours. These exceedingly high expectations mean that no issue is too small or common to frustrate customers, f...

Employee experience (EX) was already a hot topic for many businesses and organisations before the pandemic. After all, what’s more important than attracting and keeping top talent? During lockdown, EX challenges became a C-suit...

Organizations today are faced with an increasingly dynamic world, and their ability to thrive will depend on their ability to adapt and be flexible. Yet the need to plan and forecast with a degree of certainty is still a challe...

Constellationin raportin mukaan COVID-19:n vaikutukset asiantuntijapalveluorganisaatioihin (PSO:t) muuttavat koko alaa. Raportti kertoo, miten organisaatiot voivat käyttää oppejaan ja kasvaa jatkossa virtaviivaisemmiksi ja inn...

Slack integrates with a large number of business software applications, including Microsoft 365, Google Workspace, and Salesforce to reduce the need for context switching. This moves work closer to "a single pane of glass" wor...

Over the past year, society has proven we can be effective, creative and productive working from anywhere even amid a global pandemic. We’ve adopted alternative working hours, we’ve relocated, we’ve welcomed unexpected Zoom ca...

Slack commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) companies may realize by deploying Slack Plus or Slack Grid.

As workplaces go part physical, part remote, the smartest organisations are treating this moment as an opportunity to forge a new and better employee experience (EX). They’re doing so in the knowledge that EX is a key driver o...

We’re coming off one of the most challenging years in business history. The pandemic forced every company to accelerate transformations that typically take years or even decades. Chief among them? The transition to a digital ...