The 2022 Professional Services Maturity Benchmark is here. Read it to learn how your peers fared in 2021 – and how you measure up. Service Performance Insight have just released their 2021 edition of the Professional Services...
Cultivating new and repeat clients continues to be the lifeblood for professional services organizations – and a successful firm is one that invests in sales, marketing, and service packaging. In this eBook we explore key find...
As an organisation, your ability to move fast and adapt to changing circumstances is key to success. Those who can roll with the punches can adapt to market trends and take advantage of new ways of working, positioning themselv...
Information is the lifeblood of most businesses today. That’s why data, analytics and artificial intelligence have become an essential part of the digital transformation discussion. Or, in other words, being able to extract use...
While most tech companies and startups today run in the cloud, many have yet to realize all the benefits of doing so. If you’re in the cloud but not on Kubernetes, you’re probably leveraging proprietary solutions while building...
Ever wondered what it’s like to launch a new business? Then you’ve come to the right place. Starting up smart is a Sifted Intelligence report sponsored by Google Cloud that goes directly to founders, business experts and invest...
Choosing a cloud provider is one of the biggest decisions you’ll ever make as a startup. As a young company, time is of the essence, and you want a cloud partner that can help get your idea from the back of a cocktail napkin to...
As the cloud talent drought shows no sign of ending soon, embracing external, third-party support from managed service providers (MSPs) to bridge remaining skills gaps and mitigate their impact should be considered. Simply be...
Die Methode des Process Minings ermöglicht Ihnen umfangreiche Prozessanalysen. Sie erkennen die Schwachstellen und Optimierungs-potenziale in Ihren Prozessen und können auf dieser Basis Veränderungen auf den Weg bringen. All...
Nur wer seine KundInnen begeistert, kann langfristig am Markt bestehen. Der “Ultimative Leitfaden für Customer Journey Mapping” deckt genau ab, wie Customer Journey Mapping einen kombinierten Fokus auf Operational Excellence un...