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Managed Service Providers can solve the Top Five Challenges with Network Transformation
ZK Research defines digital transformation as the application of technology to create new business services and processes by leveraging the convergence of people, processes and networked things. Digital innovation involves comp...
Secure Network Transformation for dummies
Traditional enterprise network architectures are not architected for digital transformation. Pervasive cloud and mobility trends have created new vulnerabilities in an already complex cybersecurity landscape. As organisations i...
Servers, Servers, Everywhere: How the Hybrid Cloud is a Game Changer for Security
Organizations today are facing significant challenges as they adopt the latest technologies to power business success. With major shifts from physical to virtual to cloud having occurred in the past 10 years, architectures have...
The Critical Role of Endpoint Detection and Response
Security professionals, business decision makers, boards of directors, regulators and others are increasingly concerned about cybersecurity issues and the potential for major business disruptions like data breaches, various typ...
Mobile Customer Engagement and the Rise of the App-Based Banking Landscape
Traditionally SMS-based services have been the mainstay of mobile banking, but this has changed in developed markets with the advent of smartphones and the rise of the app economy. As mobile apps become ever more sophisticated,...
Mobile Customer Engagement and the Rise of the App-Based Insurance Landscape
Traditionally, SMS-based services have been widely accepted as a customer engagement mechanism for the consumer insurance industry. But there’s nevertheless change afoot in developed markets with the advent of smartphones and t...
The Power of Global Mobile Customer Engagement for Internet Companies and Social Media Networks
Internet companies and Social Network businesses are changing rapidly and this creates new challenges for marketers. Choosing the best way to communicate with your customers, within budget, and with the ability to measure ROI, ...
The Power of Global Mobile Customer Engagement for Transport, Logistics and Supply Chain Management
Transport and Logistics businesses are changing rapidly and adopting new technology options for efficiency and cost advantage. This creates new challenges for professionals working in marketing and customer service operations i...
The Power of Global Mobile Customer Engagement for Travel & Hospitality
The world of travel and hospitality is changing rapidly and this creates new challenges for marketers. Choosing the best way to communicate with your customers, within budget, and with the ability to measure ROI, are critical r...
The Power of Global Mobile Customer Engagement in Retail Services
Mobile communications technology is influencing fundamental changes in the way that many retail organisations operate. The adoption of mobile technology as an integral part of the retail business model and is fundamental for th...