Smart homes are no longer a technology of the future. They’re here today, enabled by a wide variety of devices and services that consumers are embracing in growing numbers. And that’s bringing big changes—and challenges—for ...
We looked at the total cost of ownership for Plume’s Consumer Experience Management (CEM) Platform to help Communications Service Providers understand the benefit of transforming from legacy solutions to Plume‘s agile, cloud-ba...
Plume’s Consumer Experience Management (CEM) Platform transforms Communications Service Providers (CSPs) from hardware-, firmware- and TR-069-driven, disparate services ecosystems to agile, cloud-based services delivery platfor...
Following a few years of anticipation, WiFi 6 is making its way to homes and other connected places. The industry views WiFi 6 as a transformative technology that will be one of the leading trends of the 21st century and will d...
Les maisons connectées font aujourd'hui partie de notre quotidien, avec leur grande variété d'appareils et de services que nous adoptons un peu plus chaque jour. Et cela entraîne de grands changements, mais aussi des défis, po...
Connectivity is essential to the modern home. But consumers want more than reliable WiFi. They expect not only high-quality network performance but also personalised, rich services. And they want these services delivered quickl...
WiFi is the predominant way we connect to the internet and access our mobile and digital lives. Residential customer experience is directly proportional to the speed and reliability of the WiFi connection, and the mobility of d...
As a company that prides itself on its high-touch customer service, MCTV was concerned about the volume of customer concerns related to poor WiFi signal and equipment issues. MCTV was determined to create a better user experien...
First came the connected home. Next came Smart Home 1.0, as consumers began came Smart Home 1.0, as consumers began to adopt, use, and become accustomed to connected smart devices. We are now on the verge of Smart Home 2.0, a...
Smart homes are evolving. So should you. With the explosion of devices, data demands, and security risks, today's smart homes need Adapt.TM Part of our HomePassTM suite of services, Adapt is a cloud-coordinated system that off...