Archives livres blancs
NEW [eBook] ESG Distributed Cloud Series Study 2: Cloud-native Applications
IT organizations are trying to keep their businesses running while migrating to modern, future-proof approaches. To understand cloud native application trends, ESG surveyed 387 IT professionals at organizations in the U.S. resp...
Hindsight is 2020 - The Pandemic Provides a Wakeup Call
How has the COVID-19 pandemic and the necessity of the distributed, anywhere workforce shifted the future of work? Forrester Consulting conducted a survey, commissioned by VMware, to global future-of-work decision-makers with r...
Achieving Network Modernization for the Decade Ahead
Every organization is now defined by the digital services it delivers. From engaging customers with new experiences to building new revenue opportunities, and driving digital-first touchpoints that protect and enable customers ...
Repenser la stratégie commerciale
Les bouleversements de 2020 auront un impact à long terme sur notre façon de travailler. Ils ont créé une opportunité pour chaque organisation de trouver une meilleure façon de travailler, une qui combine le meilleur de ce qui ...
Reinventing sales
The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organization to find a better way of working— one that combines the best of what was done before with efficient new...
Total Economic Impact™ de Slack pour les équipes de vente
Slack a chargé Forrester Consulting de conduire une étude de l’impact économique global (Total Economic ImpactTM, TEI) afin d’examiner le retour sur investissement (ROI) potentiel que les entreprises peuvent dégager en déployan...
The Total Economic Impact™ Of Slack For Sales Teams
Slack commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study and examine the potential return on investment (ROI) enterprises may realise by deploying Slack for sales team users. The purpose of this...
Repenser le service client
L’année 2020 a connu de nombreux bouleversements, qui vont changer nos méthodes de travail à long terme. Pour chaque entreprise, ces événements sont l’occasion de repenser l’organisation du travail, en combinant les meilleurs...
Reinventing customer service
The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organisation to embrace better ways of working—approaches that combine the best of what we had before with the new...
Total Economic Impact™ de Slack pour les équipes d’assistance
Slack a chargé Forrester Consulting de conduire une étude de l’impact économique global (Total Economic ImpactTM, TEI) afin d’examiner le retour sur investissement (ROI) potentiel que les entreprises peuvent dégager en déployan...