Archivo whitepaper
Cambio de tornas
Incluso antes de la migración al teletrabajo y al trabajo híbrido provocada por la pandemia, los ciberdelincuentes ya habían alejado su interés de la infraestructura y la habían dirigido hacia las personas. Ahora más que nunca,...
Más que formación de concienciación
A estas alturas, la mayoría de los líderes de ciberseguridad saben que las personas conforman la mayor superficie de ataque de sus organizaciones. Los modelos de teletrabajo y trabajo híbrido, unidos a la migración a la nube, n...
Accelerate Your CX With a Data-Centric Approach
To make the difference in your market and ensure the loyalty of your clients, it is essential to deliver a great customer experience. Making the most out of your data and assets or infrastructure is not always easy, but this is...
Digital workspace: Empowering Your Teams to Deliver Great Customer Experience
Research shows that 80% of customers say the experience businesses provide is just as important as their products and services. A digital workspace can ensure your teams are equipped to deliver the Customer Experience your cust...
The Total Experience: How to Translate Employee Experience into Customer Experience
The employee experience is interdependent with the customer experience. It’s that simple. This has long been the case, but increasingly this is being referred to as the Total Experience. Download today to learn how to improve...
Three Ways to Reimagine Your Customers’ Experience
Customer experience is the main differentiator in business today, with almost three quarters of consumers saying that this is the key factor in their purchase decision. But, in a world of constant digital disruption, proliferat...
Fastest Path to Cloud Adoption
While enterprises are moving toward the cloud, legacy and core systems will remain important for the foreseeable future. This is why many companies are looking at hybrid IT as a path forward to incrementally migrate and moderni...
How to Quickly Deliver Digital Services From Legacy Systems
“Legacy systems” like mainframes and midrange systems are common in well-established companies who have been building their markets and brands for decades. Emerging tech companies are forcing established enterprises to more clo...
Headline: Discover how to bring your customers closer to improve CX in Retail
With 75% of customers expecting an omnichannel experience retailers need to act decisively and proactively. Download the guide to see how you can streamline interactions from queue management and appointment scheduling to omnic...
Headline: Discover how to bring your customers closer to improve CX in Banking
With the global digital banking market set to reach 30.1 billion US dollars by 2026, banks must continue to maximize the value of all their channels to offer customers fast, connected, and personalized experiences. Download the...