No industry has experienced a digital evolution as dramatic as retail. The rise of online commerce - accelerated by the COVID-19 pandemic - and the need for greater competitive advantage has collided with an increase in custome...
Um Ihr Helpdesk mit der richtigen Remote-Support-Lösung auszustatten, sollten Sie die Fakten kennen. Die unabhängige Zibis Group hat Rescue und TeamViewer verglichen: Welches Tool unterstützt Sie in einer zusehends digitalen We...
Cloud provides the opportunity for agencies to leverage new technology and services to achieve their business outcomes. A series of strategic principles have been defined to guide agencies in making the right decisions and cons...
Service Performance Insight have just released their 2021 edition of the Professional Services Maturity Benchmark. They explore how the industry has performed as it returns to growth following 2020 – with revenues increasing 2...
In this eBook we explore key findings relating to client relationship management and service execution – the two most important pillars of SPI’s Maturity Model. And how you can understand their drivers to help your business per...
Across industries, organizations depend on applications to engage customers, partners, and employees and achieve business goals. Most operate a mix of custom-developed and commercially available applications that direct both in...
The Metaverse: What is it? Are there any real opportunities or is it all just hype? In this talk, Anna Collard, SVP Content Strategy and Evangelist for KnowBe4, will delve in to this new virtual world and the security risks tha...
Traditional cybersecurity awareness efforts were based on the belief that information would lead to action. However, awareness, by itself, doesn’t automatically result in secure behaviour. Learn how you can go about Improving...
Every industry has unique jargon and buzzwords, and cybersecurity is no different. The challenge faced by IT professionals across the globe is how to engage employees effectively in their role in making better online decisions....
In this talk, Anna Collard, SVP of Content Strategy, and Evangelist for KnowBe4 will map BJ Fogg's Design Behaviour principles to security awareness and culture programs. In this session, Anna will share: • Insights from Kno...