Archives livres blancs
Digital transformation: How IT leaders can improve productivity in every department
In today’s turbulent economic conditions, companies everywhere are looking for ways to steer their ships into calmer waters. The practical solution involves charting a course for improving business value in every department, bu...
The Total Economic Impact™ Of Slack For Technical Teams
Slack is a productivity and collaboration application utilized on a daily basis by technical teams, including developers, engineers, and IT staff. By consolidating their tasks within Slack using integrations and native workflow...
The future of intelligent productivity, powered by Slack AI
Knowledge silos kill companies. There’s data to prove it. In ‘The Crisis of Fractured Organisations’, global research firm Forrester found that the average worker spends 2.4 hours each day looking for the information that they...
How 9 businesses boosted productivity, efficiency and financial success with Slack and Salesforce
As economic uncertainty continues to dominate headlines, businesses are searching for ways to do more with less. Productivity, efficiency and cost savings are not just buzzwords, they’re necessities. If companies want to achiev...
Les équipes commerciales utilisent Slack pour gagner en productivité.
Explorez le pouvoir de transformation de l'intégration de Salesforce à Slack dans notre dernier livre blanc. Découvrez comment les équipes de vente des entreprises amplifient leur productivité grâce à une collaboration transpar...
Transformez la productivité de votre équipe commerciale avec Slack
Découvrez les secrets qui vous permettront d'améliorer l'efficacité de votre équipe de vente grâce à notre dernier livre blanc. Découvrez comment l'intégration de Salesforce à Slack peut transformer la collaboration, rationalis...
Rapport sur l’état du travail 2023 Tendances du service client
Découvrez les dernières tendances en matière de support client qui façonneront le paysage en 2023. Notre ressource fournit un aperçu précieux de l'état des lieux et offre une vision approfondie de la dynamique du support client...
Transform your customer service with real-time, white-glove support
Unlock the secrets of exceptional service with our White Glove Service Guide. Dive into proven strategies that redefine customer experiences. Explore key insights and practical tips to implement white glove service effectively....
The State of Work 2023: customer support trends
Discover the latest customer support trends that shaped the landscape in 2023. Our resource provides valuable insights into the state of work, offering a deep dive into customer support dynamics. Gain a comprehensive understand...
The Slack handbook for exceptional customer service
Delve into the world of exceptional customer service with our insightful handbook. Uncover proven strategies that set the standard for excellence. Explore key insights and practical tips to enhance your customer service approac...