State of Work Report ’23 IT trends

The world of work has undergone a seismic shift over the past few years. In 2019, when we last reported on the State of Work, the biggest challenge that sales teams faced was misalignment. Fast-forward to today, and the picture is vastly different: a pandemic disrupted the way that we work and an economic downturn is forcing everyone to improve performance with fewer resources.

IT teams in particular are feeling the pressure. In the face of these macroeconomic headwinds, organisations are tightening their belts and scrutinising every expense – and IT teams are increasingly asked to do more with less.

In our latest State of Work report, we set out to examine how IT teams can drive productivity in today’s turbulent environment. Our findings revealed that many IT teams are missing out on crucial opportunities to embrace more progressive, efficient ways of working. They’re not leveraging the potential of automation and AI to transform their work, and it’s time for that to change.