Carte albă > How IVendi realized it's core philosophy of connected retailing with Freshdeck

How IVendi realized it's core philosophy of connected retailing with Freshdeck

Ivendi sought a partner that could effectively aid them in connecting retail. Freshworks helped them stay true to their customer service philosophy by empowering IVendi with:

  • Real-time automated insights with succint actionable reports

  • Automation-led optimization of touchpoints across the customer journey

  • Highly flexible analytics and integration that would maximize the value of data

    As a result IVendi's customer support was transformed into a seamless, swift and proactive experience.

    • Furnizor: Freshworks EMEA   |   Dimensiune: 3,54 MB   |   Limbă: Engleză
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