The Evolving Role of Desktop-as-a-Service in Provisioning the Intelligent Hybrid Digital Workspace

The pandemic and its accompanying disruptions changed forever how enterprises think about, acquire, and use technology resources in order to meet constantly changing demands. One of these demands, the ability to work in collaborative teams anywhere in the world, dramatically accelerated in the 2020–2021 timeframe. This transition to hybrid work requires changes not just in the underlying technology architecture required to deliver the work experience, but also to the management and very definition of work.

Virtualization of applications and desktops is a key enabler of this hybrid work approach, providing a fully encapsulated remote access system which can be secured, monitored, and optimized to perform across a wide range of geographies, network infrastructures, and end-user requirements. When unchained from traditional datacenters and deployed and procured at least partially via the public cloud, desktop as a service (DaaS) can optimally address the workloads and geographies where they are needed most, making this technology even more valuable.