Looking Beyond the Last Mile for Supply Chain Digitization

Global freight transportation revenues are expected to reach $2.5 trillion by 2023. The entire supply chain must be digitized, connected, transparent, and secure to enable promised efficiencies and flexibility. Continued rapid expansion of e-commerce will depend on end to end, real-time optimized services.

E-commerce continues to rapidly evolve shippers’ expectancies for timing and service thresholds. The rate of technology adoption and business processes have created a steep learning curve, especially for Small to Medium Businesses (SMBs) and transport modes accustomed to success based on relationships and manual efforts or siloed legacy systems.

Consolidation and new competitive entrants, including those with a prominent online presence, are jarring incumbents into action. A new “bar” has been set to include solutions created for real-time updates, open systems, mobile optimization, data security, intermodal alignment, and distribution center geographic optimization. However, only 6% of companies had attained complete supply chain visibility.