Service & Maintenance - Gaining a Competitive Edge with best end-to-end Service Experience

In the manufacturing or field service area, customer satisfaction and operational costs and time have great impact on the business success. And nowhere else do you have so many opportunities to be ahead of the competition than by optimizing workflows and helping your field workers to become more efficient. Connect your SAP back-end systems with your field workers, combine with other systems like Salesforce or IBM Maximo – on-the-go, anytime.
Atlas Copco, a global manufacturer of industrial tools and equipment, has digitized their field service operations and implemented Movilizer for SAP PM/CS and developed MAM², a dashboard and planning board for dispatching and scheduling their mobile field workers and orders.

Watch the recorded webinar and learn about Honeywell Movilizer’s field service solution as well as Atlas Copco’s experiences and learnings in implementing mobile customer service.