Achieve Operational Excellence with Salesforce Field Service Scheduling and Optimization

Field service organizations face a daily challenge: efficient routing and scheduling of resources.

For just six appointments across a single resource, dispatchers must evaluate 720 different permutations. Add a second resource and six more appointments, and that jumps to over 479 million combinations.

When you factor in travel time, skill sets, and customer preferences, the complexity grows rapidly. Many organizations attempt to manually schedule their resources, but this approach is often inefficient and prone to error.