Productivity driving with service operations
When you empower IT service and operations teams to manage their work together with shared visibility, you can deliver services 24/7, reduce IT issues and resolution times by 75%, and save 4k hours per month across both teams.
In this ebook, explore how an IT operator and IT service agent use ServiceNow® Service Operations Workspace to manage their workflows.
Read on and explore how they use a common view to:
- Gain combined access to IT service operations data and events
- Jointly see a flow of incidents, problems, changes, alerts, and logs
- Collaborate to rapidly predict, identify, and resolve critical IT issues with automation
Download now to see what ServiceNow can do for you.
提供商: ServiceNow UK Ltd | 尺寸: 606 KB | 語言: 英语