Campus-wide Service Management on a Single Platform

Our goal is to enhance the experience of your students, faculty, and staff. And streamline the ways in which they report issues and request services on campus. This document will provide a list of simple steps and resources you need to get your helpdesk up and running in no time.

• See any terms you’re unfamiliar with? Check out our Freshservice Glossary


• Have any questions? Reach out to our Support Services.


• Need specialized onboarding services? Contact our Professional Services team.