Avery Dennison adopts enterprise automation

Globally renowned material science company Avery Dennison pursued large-scale enterprise automation, focused on increasing its human-machine collaboration capacity.

Automation is at the heart of the firm’s strategic priorities, and it aims to eliminate redundant complexities in its business and IT operations.

To achieve these goals, Avery Dennison chose to partner with TCS given its proven expertise in infrastructure management. The company wanted to reduce the time spent on non-value-added tasks and digitally transform its workplace by deploying intelligent processes.

TCS recommended a machine-first approach equipped with analytics tools and artificial intelligence (AI) to address Avery Dennison’s specific automation needs.

With the MFDM™ framework in place, the company modernized its operations. Tools such as robotic process automation, modern service management tools, scripting tools, and alerts for native original equipment manufacturers (OEMs) were deployed by TCS to simplify tasks from Level 1 and Level 2 teams to Level 0 (automation).

Avery Dennison partnered with TCS to manage infrastructure services operations, transform employee experience, and strengthen competitive positioning by reengineering the following: