How to achieve a 3X ROI with Slack

A commissioned study conducted by Forrester Consulting on behalf of Slack zeroed in on these benefits for teams who switched to Slack from email and chat. Moving away from these siloed communication methods led to substantial— and measurable—gains in productivity.

In their report, The Total Economic Impact of Slack, Forrester found technical teams that use Slack see a 3X return on investment overall, as well as more specific benefits on the front lines.