Whitepaper archive

Search

currently available documents: 8398

Latest topics:

7 KPIs of world-class ITSM: The impact of Self-Service and Virtual Agents

7 KPIs of world-class ITSM: The impact of AI assistance within Service Management

Freshworks Success Story: Thomas Cook achieved a 67% improvement in first response SLA with Freshdesk

View case study

Freshworks Success Story: How Freshdesk helped Oceanic Catering manage volume and reduce resolution times

View case study

Freshworks Success Story: How iVendi realized its core philosophy of connected retailing with Freshdesk

View case study

Freshworks Success Story: Growing through a crisis: How Crocus slashed first response by 91% with Freshworks

View case study

AI-powered empathy: How to use AI to scale personalized customer service

View Whitepaper

Cut the long wait times: An 11-step guide to boost customer service with AI-powered automation

View Whitepaper

The Total Economic Impact^™ Of Freshworks Customer Service Suite

View Whitepaper

5 reasons why you need Freshworks for customer service

View Whitepaper

Register for our newsletter

The most important news for free via E-Mail

Data protection, Analysis, Revocation

Legal Information

Download Conditions

Editorial Office

© 2024 B2B Media Group GmbH, Munich. All rights reserved.