Five steps to manage the customer journey for B2B success

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Today’s customer is more educated and connected than ever before. With seemingly endless choices, and unfettered access to information from peers and other sources – standing out in the market is harder than ever. And lowering prices is not always a winning strategy. So, how can you attract and retain more customers in this new world of business? By focusing on creating extraordinary customer experiences.

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Date: 31 March 2015, 11:41 am   |   Provider: SugarCRM Deutschland GmbH   |   Size: 1.33 MB   |   Language: English