Is Your CMS Ready for CXM?

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7 Recommendations

Customer Experience Management (CXM) is a hot topic in today’s boardrooms. Organizationsnow realize the “digital disruption” of today’s empowered connected consumer is not a threat, but an opportunity for them to understand and to engage their customers like never before.

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Provider: SDL   |   Size: 448 KB   |   Language: English
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Der enorme Mehrwert von Kundenbindung gegenüber Neuakquise: So erkennen Sie aktiv Chancen, holen sich reaktiv Umsatz zurück und binden Kunden nachhaltig.

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How loyal are your most loyal customers?

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