InstaCC GlobalTM BCP offering: Secure your employees. Serve your customers.

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As most offices around the world are being ordered to shutdown, there are hundreds of millions of customers who are reliant even more on customer support and other contact centre-based services in their daily lives. From banks and airlines to health insurers to broadband service providers, every enterprise that touches customers is responding in a war-like manner to keep services alive while assisting and assuring customers.

Keeping contact centre services active at a time when employees can’t travel to their workplaces requires a technology solution that will ensure that lines stay open.

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Date: 5 May 2020, 15:15 pm   |   Provider: Tata Communications (UK) Ltd   |   Size: 1.1 MB   |   Language: English