Consolidate: Get Control of Your Service Desk

Thumb original it service management blueprint

Every day seems like a battle—email, phone calls, unresolved issues, management asking for reports, users losing patience. Those ITIL standards you wish you had time to implement. You’re operating in chaos, without an efficient way to manage your work, your data, or your team.

Get Best Practices for the IT Service Desk, including the most important methods to trace service problems and performance evaluation.

View Whitepaper
Unbenannt 1
Date: 22 August 2016, 13:09 pm   |   Provider: ServiceNow, Inc.   |   Size: 5.2 MB   |   Language: English
Keep Reading:
Thumb original article cloud 433198253 sca devops how to talk

How to Talk to NetOps About Automation

The network team is made up of your colleagues, your co-workers, in some cases, your friends. They deserve to know the truth. And you’re just the person to bring them that truth. The truth about how automation is going to transform (in a good way!) much of what traditional NetOps does.

Decisions around developing, testing, deploying, operating, and maintaining enterprise applications are not being made in a silo. In days past, it may have been the case that network operations personnel were the ones who were in control, who were the last sto ...

To access the Whitepaper
Thumb original article cloud 432047648 sca devops time to drop

Is it Time to Evolve your Relationship with native Cloud Security and Performance Services?

Everybody changes, and sometimes relationships have to change too.
We’re talking, of course, about your relationship with your cloud provider’s native application services for security and performance. Services which are, admittedly, perfectly fine—until you realize you need more.

What are the signs that you’ve outgrown those cloud-native security and performance services?
When should you consider more robust application services?
Is it time to evolve your relationship with your native cloud services for your apps?

Click below and find ...

To access the Whitepaper
Thumb original a blueprint for a future ready workforce   en

Blueprint for a Future Ready Workforce: A 3-Stage Approach for Adopting Modern Management and Security

How IT adapts in times of change:

When global events caused companies to make a rapid pivot to remote work, IT had no choice but to act fast. No matter where they were on the path to digital transformation, IT organizations across industries were responsible for onboarding a large number of employees onto new devices, managing a bigger population of distributed users, and keeping them all connected and secure.

For teams still using traditional PC lifecycle management methods on their Windows devices, these new demands quickly became a mas ...

To access the Whitepaper
Thumb original make hybrid cloud a reality   en

Make Hybrid Cloud a Reality: 3 Organizations Share Their Insights

Organizations will continue to benefit from their data center investments, yet many of these organizations are also looking to benefit from the unique advantages offered by public cloud that cannot be cost-effectively delivered with today’s static data center environments.

- 4 Reasons to Extend Your Data Center to the Cloud:

1. Footprint expansion - Obtain capacity for new projects and expand into new geographies without building a new data center or investing in over-provisioning.

2. On-demand capacity - Handle unplanned temporary cap ...

To access the E-Book
Thumb original data center extension buyers guide   en

Data Center Extension Buyer's Guide

Cloud infrastructure is becoming the primary deployment environment for a majority of workloads.

As organizations extend on-premises data center environments to the public cloud, there are several factors that need to be considered to effectively integrate on-premises data centers with the public cloud in order to realize cloud benefits.

The goal of this paper is to help our customers understand these factors and identify the right cloud platform while identifying potential challenges. ...

To access the Whitepaper
'); })();