Consolidate: Get Control of Your Service Desk

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Every day seems like a battle—email, phone calls, unresolved issues, management asking for reports, users losing patience. Those ITIL standards you wish you had time to implement. You’re operating in chaos, without an efficient way to manage your work, your data, or your team.

Get Best Practices for the IT Service Desk, including the most important methods to trace service problems and performance evaluation.

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Provider: ServiceNow, Inc.   |   Size: 5.2 MB   |   Language: English
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