Unified IT Monitoring: A Necessity in the Application Economy

Thumb original 822 ca uim ebook unified it monitoring

The New Customer
Today’s customer and employee profiles look very different than they did just a few years ago. These tech-enabled, highly connected buyers are using many different platforms to research, shop and work. They’re engaging brands in new ways—through social networks, as well as mobile and cloud-based applications. And with all their newfound capabilities, they’re expecting more from their business interactions.

To meet the expectations of these empowered digital end users, many businesses are:
• Adopting new applications and processes
• Investing in technology-based innovation
• Creating differentiated customer experiences
And, they are getting a leg up on the competition.

View Whitepaper
Ca logo
Date: 24 March 2016, 9:04 am   |   Provider: CA Technologies   |   Size: 3.11 MB   |   Language: English
Keep Reading:
Thumb original idcwhitepaper  2  engl

The Business Value of SolidFire All-Flash Array Storage Systems

All-Flash Arrays (AFAs) wandeln Enterprise Storage nicht nur im Hinblick auf die Performance sondern auch durch ihre Fähigkeit, sowohl IT-Infrastruktur als auch Business Transformation zu ermöglichen. Durch kontinuierliche, sub-millisekündliche Reaktionszeiten und das Handling von Hunderttausenden bis Millionen von Input / Output Operationen pro Sekunde (IOPS), eignen sich AFAs wesentlich besser für die Workloads von heute als eine Speicherinfrastruktur, die auf Legacy-Festplatten (HDD) basiert. Häufig wird in der IT-Branche angenommen, dass zu ...

To access the Whitepaper
Thumb original become it hero

Becoming an IT hero: Giving your team the flexibility they want and the security they need

Any IT pro knows why this behavior—often called Shadow IT—is an issue. While many consumer tools often have great usability, they aren’t usually built to offer the security, speed and functionality required for professional use. Even so, business managers are using the rapidly evolving forces of cloud computing, social media and information management to adopt
new technology before IT departments even have a chance to discover it. This leads to employees working with free applications, as well as their personal laptops and smartphones—often wi ...

To access the Whitepaper
Thumb original change management guide

How to manage change when moving to the cloud

Moving from legacy to cloud infrastructure is a huge win for business, but the process requires a fundamental shift in organizational culture and business processes, both inside and outside IT. In fact, managing this change may be the biggest challenge your company faces when moving to the cloud, unless you’re equipped with the resources that make for a simple, successful transition.

We’ve helped organizations large and small work through this process, giving them a structured plan and the right tools to easily move to Box. Our tried-and-tru ...

To access the Whitepaper
Thumb original q4 2016 state of the internet security report

State of the Internet - Zusammenfassender Bericht für das 4. Quartal 2016

Akamai, der führende Anbieter von Content Delivery Networks (CDN), verarbeitet auf seiner global verteilten Intelligent PlatformTM täglich mehrere Billionen Webtransaktionen. Somit erfasst Akamai riesige Datenmengen in Bezug auf Kennzahlen zur Breitbandkonnektivität, Cloud Security und Medienbereitstellung. Mit dem State of the Internet möchten wir diese Daten gezielt einsetzen und es Unternehmen und Regierungen dadurch erleichtern, intelligente und strategische Entscheidungen zu treffen. In jedem Quartal veröffentlicht Akamai auf Basis dieser ...

To access the study
Thumb original wp csm survey report

Putting Service First - Insights from Today's Customer Service Leaders

ServiceNow commissioned Intergram Research to survey senior managers in customer service roles at 200 U.S. enterprises with at least 500 employees. Their goal was to discover how the very best organizations break through to deliver superior customer service.
Respondents were asked seven questions related to customer service best practices. Point values were assigned to each answer. Organizations with scores ranked in the top- third were classified as “top-tier” while the bottom third were classified as “bottom-tier.”
The survey revealed three ...

To access the study