Unified IT Monitoring: A Necessity in the Application Economy

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The New Customer
Today’s customer and employee profiles look very different than they did just a few years ago. These tech-enabled, highly connected buyers are using many different platforms to research, shop and work. They’re engaging brands in new ways—through social networks, as well as mobile and cloud-based applications. And with all their newfound capabilities, they’re expecting more from their business interactions.

To meet the expectations of these empowered digital end users, many businesses are:
• Adopting new applications and processes
• Investing in technology-based innovation
• Creating differentiated customer experiences
And, they are getting a leg up on the competition.

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Date: 24 March 2016, 9:04 am   |   Provider: CA Technologies   |   Size: 3.11 MB   |   Language: English
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