Seven Weeks and a Day to Transform IT

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Standard Life provides long-term savings and investments through 9,000 employees to approximately 6 million customers worldwide. The company decided to consolidate and replace some of its disparate ITSM tools with ServiceNow. Initial benefits have included a single front-end for request fulfillment and a 25 percent improvement in meeting its SLAs for incident management.

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Provider: ServiceNow Deutschland GmbH   |   Size: 964 KB   |   Language: English
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