Leaders preparing their workforce of the future are well aware of the challenges they'll face. These include securing growth while tackling new opportunities. With a focus on people, it's important to ensure excellent performance while boosting personal development.
The majority of companies know that a skilled workforce is critical for the future. However, only around 33% have talent programmes to maximise people skills. Moreover, only around 34% of those surveyed by PricewaterhouseCoopers on “Preparing for Tomorrow's Workforce Today” admitted they analyse data to predict skills gaps.
Although the impact of automation will be significant, PwC has appealed to HR teams to work on developing the skills of their workforce. The use of robotics will mean that some tasks will no longer be performed by humans. However, critical human skills like empathy, judgment, empathy and innovations will still play an important role.
Will HR teams be able to navigate through the technological landscape of the future? Particular areas of difficulty include using data and advanced analytics to make better staffing decisions. PwC stated that 68% of those questioned believed that workforce analytics was critical for planning for skills, but only 31% of managers admitted to doing this at present.
Notably, this depends on where companies are geographically located and the sector they're in. North America and Asia come out on top, as do the energy, utilities and mining sectors. Many businesses are only just getting to grips with where they're at in terms of using workforce analytics and assessing future skills requirements.
Future success will be based on using the rarer human skills mentioned above while automation will tackle the more process-driven and technical aspects of tasks. The initial step will be to understand your existing workforce skills then identifying and filling any gaps by analysing data. This will, of course, impact on recruitment, deployment and development. A clear vision is needed with transparent plans to allow your workforce to take on new roles of the future.
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