Crises and Emergencies Manager and IT: What is expected (a definition)
Responsibilities of a Crises and Emergencies manager
In the event of an emergency, the Crises and Emergencies Manager must take all the measures required to clarify a situation. He is generally provided with an Emergency manual and he must familiarize himself with its content. His responsibilities also include averting dangers and provide assistance in planning the infrastructure required to prevent any crises anticipated.
Basic requirements of the profession
The Crises and Emergencies Manager is responsible for emergency communications during a crisis. First of all, he must look after the people affected by the crises or initiate measures for their support. He is also responsible for creating a crises – emergency management plan and others must abide by it in the event of a crisis. Only then can a crisis be managed successfully. As humans are at the centre of a crisis, one must prove himself capable of working together with people, because only then can one support them psychologically in the event of a crisis. One must also be in a position to identify the strengths and weaknesses of a person, which requires a good knowledge of human nature.
Training and further education
To become a Crises and Emergencies Manager one must first complete one’s education in the field of security. In addition one must be in a position to demonstrate leadership and team working abilities. To become an Emergencies Manager one needs to take further training and educational courses. Seminars are held in various places and their duration is normally ten days. During these courses one must complete the security training, familiarize oneself with the fundamentals of stress management and learn how to provide frontline psychological care. He is thoroughly trained and educated during this course. He gets to know the roles in the crisis unit, is told which computer-aided crisis unit exercises are there and learns how one conducts a professional crisis communication in order to successfully manage a crisis. Crises-Emergencies Managers must also take part in further training every two years.